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How Do I Take a Test Using Respondus LockDown Browser and Monitor as a Student?

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Some courses require the use of LockDown Browser alone or LockDown browser and a webcam for online exams. The webcam can be the type that's built into your computer or one that plugs in with a USB cable. Students will need to download the LockDown Browser software in order to take these exams. When you use LockDown Browser to access a quiz, you are unable to print, copy, visit other websites, access other applications, or close a quiz until it is submitted for grading. Quizzes created for use with LockDown Browser cannot be accessed with standard browsers.

Watch this brief video to get a basic understanding of LockDown Browser and the webcam feature.

https://www.respondus.com/products/lockdown-browser/student-movie.shtml


 

Download Instructions

Download and install LockDown Browser from this link:

https://download.respondus.com/lockdown/download.php?id=538439877

Taking the Test

Once Installed

Note: You won't be able to access tests with a standard web browser. If this is tried, an error message will indicate that the test requires the use of LockDown Browser. Simply start LockDown Browser and navigate back to the exam to continue.

Guidelines for Successful Test Taking

When taking an online test, follow these guidelines:

 

Live Chat Help for Respondus Monitor (webcam proctoring)

Live chat help is available within LockDown Browser when using the webcam proctoring feature (sometimes called Respondus Monitor). Chat agents can assist you with pre-exam issues related to the webcam and microphone.

Live chat is accessible from several places in LockDown Browser:

  1. Within the the pre-exam steps. When working through the pre-exam steps for using a webcam with LockDown Browser, select "It's not working" at any time to access live chat.

    click on it's not working

  2. Within Help Center. Select the "Need More help?" button.

    Click need more help

Respondus has a Knowledge Base available. Select "Respondus LockDown Browser" as the product. If your problem is with a webcam, select "Respondus Monitor" as your product

If you're still unable to resolve a technical issue with LockDown Browser, you can Submit a Ticket. Provide detailed information about your problem and what steps you took to resolve it