ServiceNow

Short description	Number	Version	Category	Published
How do I claim my student account?	KB0012456	19.0	myNEU Account	03/17/2025
How do I claim my faculty, staff, or sponsored account?	KB0012436	17.0	myNEU Account	04/30/2025
How do I find my NUID number?	KB0012610	12.0	myNEU Identity	06/10/2025
How do I reset my forgotten Northeastern account password?	KB0012457	23.0	myNEU Account	04/30/2025
How do I enroll in Duo multi-factor authentication (MFA)?	KB0012649	21.0	Multi-Factor Authentication (MFA)	05/16/2025
What services and systems are accessible for Northeastern alumni?	KB0012514	28.0	myNEU Account	06/02/2025
How do I use Duo multi-factor authentication (MFA)?	KB0012648	20.0	Multi-Factor Authentication (MFA)	03/28/2025
How do I update my Northeastern account password?	KB0012630	16.0	myNEU Account	04/16/2025
How do I change the username on my Northeastern student account?	KB0012455	11.0	myNEU Identity	03/14/2025
FAQ: Sponsored accounts	KB0012447	17.0	Sponsored Accounts	03/26/2025
How do I change the sponsor for an existing sponsored account?	KB0012438	11.0	Sponsored Accounts	01/27/2025
How do I revoke a sponsored account?	KB0012463	10.0	Sponsored Accounts	03/18/2025