ServiceNow

Short description	Number	Version	Category	Published
How do I claim my student account?	KB0012456	17.0	myNEU Account	04/25/2024
How do I find my NUID number?	KB0012610	9.0	myNEU Identity	03/18/2024
How do I claim my faculty, staff, or sponsored account?	KB0012436	12.0	myNEU Account	11/07/2023
How do I reset my forgotten student, family/other, or alumni password?	KB0012457	20.0	myNEU Account	12/21/2023
What services and systems are accessible for Northeastern alumni?	KB0012514	22.0	myNEU Account	04/08/2024
How do I enroll in Duo two-factor authentication (2FA)?	KB0012649	18.0	Multi-Factor Authentication (MFA)	01/22/2024
How do I change the username on my Northeastern student account?	KB0012455	9.0	myNEU Identity	03/27/2024
How do I update my Northeastern account password and security questions?	KB0012630	13.0	myNEU Account	01/22/2024
How do I use Duo two-factor authentication (2FA)?	KB0012648	16.0	Multi-Factor Authentication (MFA)	03/18/2024
FAQ: Sponsored accounts	KB0012447	14.0	Sponsored Accounts	01/25/2024
How do I change the sponsor for an existing sponsored account?	KB0012438	9.0	Sponsored Accounts	03/25/2024
How do I revoke a sponsored account?	KB0012463	8.0	Sponsored Accounts	02/26/2024