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Accounts & Access Title Published Date How do I claim my student account? 04/25/2024 How do I find my NUID number? 03/18/2024 How do I claim my faculty, staff, or sponsored account? 11/07/2023 How do I reset my forgotten student, family/other, or alumni password? 12/21/2023 How do I enroll in Duo two-factor authentication (2FA)? 01/22/2024 What services and systems are accessible for Northeastern alumni? 04/08/2024 How do I use Duo two-factor authentication (2FA)? 03/18/2024 How do I update my Northeastern account password and security questions? 01/22/2024 How do I change the username on my Northeastern student account? 03/27/2024 FAQ: Sponsored accounts 01/25/2024 How do I change the sponsor for an existing sponsored account? 03/25/2024 How do I revoke a sponsored account? 02/26/2024 Classroom Technology Title Published Date How do I use the touchscreen monitors in Northeastern classrooms? 01/12/2024 Computers & Printing Title Published Date How do I connect to a staff network printer on Windows? 02/29/2024 How do I set up a network printer? 04/05/2024 How do I get a Northeastern student discount when buying a computer? 03/19/2024 How do I install software through Self Service on a Mac? 10/20/2023 How do I add a network staff printer on macOS? 03/15/2024 How do I find software through the Software Center on Windows? 01/17/2024 How do I check my Husky Card account balances? 11/17/2023 How do I request permanent or temporary local administrator rights for a Northeastern-managed computer? 02/29/2024 How do I find the computer name on Windows? 04/25/2024 How do I dispose of Northeastern-owned equipment? 02/20/2024 How do I reserve a fixed IP address? 03/18/2024 How do I remotely manage connections to a Northeastern-managed Windows computer? 01/10/2024 How do I manage passwords with macOS? 03/06/2024 How do I request computer equipment relocation? 09/22/2023 How do I request a DNS name? 10/23/2023 How do I purchase a network printer for a department or office? 02/29/2024 How do I ensure international warranty coverage for my student-owned computer? 02/29/2024 How do I manage my passwords on Windows 10? 03/15/2024 More... myNEU Title Published Date How do I request and claim a Family/Other account? 12/11/2023 How do I order discounted computers for personal or institutional use? 02/29/2024 How do I add additional students to an existing Family/Other account? 03/19/2024 How do I view and print a class roster in Banner? 02/08/2024 How do I access reports in Banner? 03/26/2024 Software Title Published Date What software is available through Northeastern? 12/18/2023 How do I report a technology problem to the IT Service Desk? 01/10/2024 How do I access software through Northeastern? 03/05/2024 How do I access SPSS Statistics and Modeler? 02/29/2024 How do I obtain access to Banner? 02/29/2024 How do I access Mathematica, Mathematica Online, and Wolfram Alpha Pro software? 01/02/2024 How do I access Salesforce? 11/09/2023 How do I access AutoCAD? 03/13/2024 How do I access Northeastern OneDrive? 12/15/2023 How do I access ChemOffice Professional? 10/11/2023 How do I access Abaqus? 12/12/2023 How do I enter grades in Banner? 02/08/2024 How do I troubleshoot access to Banner INB? 01/10/2024 How do I access ArcGIS? 11/22/2023 How do I request a SharePoint site? 03/08/2024 How do I access a SharePoint site? 10/13/2023 How do I grant permission to access a SharePoint site? 03/01/2024 How do I save files when using Windows Virtual Desktop? 03/12/2024 How do I access the Digication ePortfolio service? 03/22/2024 How do I update my MATLAB license? 01/10/2024 How do I access a file checked out of SharePoint? 12/08/2023

Blackboard Title Published Date How do I verify my VoiceThread account? 12/22/2023 Communications & Collaboration Title Published Date How do I request, deactivate, or move a Microsoft Teams Calls line? 02/23/2024 How do I download the NUGO mobile app? 12/08/2023 How do I schedule a Microsoft Teams meeting on Outlook for Windows? 12/01/2023 Email Title Published Date How do I set up Northeastern University email on Outlook for Windows? 12/01/2023 How do I access my Northeastern University email account as an alumni? 10/27/2023 How do I forward my Northeastern University emails to another email address? 01/22/2024 How do I set up a shared mailbox on the Outlook mobile app? 04/02/2024 How do I manually update my address book in Outlook on Windows? 03/05/2024 How do I request a shared mailbox? 04/25/2024 How do I set up my email and calendar on an Android device? 12/06/2023 How do I add or remove an Outlook profile in Windows? 04/19/2024 How do I request, modify, or remove a LISTSERV email list? 03/12/2024 How do I archive old emails in Outlook on Windows? 12/06/2023 How do I send emails to a LISTSERV announcement list? 04/25/2024 How do I keep my Northeastern email address as a retiree? 11/09/2023 How do I add an account to an existing profile in Outlook for Mac? 04/22/2024 How do I request an email account for a student group? 02/21/2024 How do I add a new contact list in Outlook for Windows? 04/05/2024 How do I create an All Mail folder in Outlook for Windows? 12/08/2023 How do I manage my mailbox size in Outlook for Windows? 03/22/2024 How do I import an Outlook .pst or .olm data file on macOS? 01/04/2024 Networks & Storage Title Published Date How do I connect to a shared drive (Q: drive) on Windows? 04/25/2024 How do I connect to NUwave on Windows? 12/19/2023 How do I register for individual NUwave-guest access? 03/26/2024 How do I install and connect to VPN on Linux? 04/11/2024 What is NUwave-guest? 03/26/2024 How do I move, change, or add a Northeastern network port? 02/16/2024 How do I manage membership to shared network storage (Q-Drive) as an administrator? 04/23/2024 How do I request a new shared departmental network storage (Q: drive)? 02/26/2024 How do I request Code42 (CrashPlan) backup? 02/29/2024 How do I restore files from Code42 backup? 04/25/2024 How do I request an increase in departmental storage (Q: Drive) capacity? 12/12/2023 Support & Training Title Published Date How do I register a device on NURes-device? 02/05/2024 How do I access and manage SAS & JMP Pro software? 11/22/2023 How do I connect a device to the ResNet wired network? 12/19/2023 How do I connect to the Internet? 12/19/2023 How do I detect and report email spoofing? 03/26/2024 What are the Northeastern account password requirements? 01/12/2024 How do I access the Gartner Online Research Library? 03/04/2024 How do I remove or modify a device from ResNet network access? 11/22/2023 How do I access the information security awareness training? 03/04/2024 How do I release and renew an IP address? 03/29/2024